Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***n
as брала beach bag, for beach but small. (diameter 38 cm) to do with it is now know. discarded.
A***a
cool bag. fully compliant with the description.
L***n
Really nice, well made bags, exactly like photos
B***n
Love it!!
Customer
DARKER THAN PICTURE
Customer
It took a little too long to ship but the bags are good.
C***e
i have cut wires couple best visual rendering otherwise the bag is as beautiful as pictured thanks
H***o
Is pretty malo material
E***n
free picture. just damage, terrible smell.
T***a
удачная very. ехала москву in 3 weeks. looks very stylish, but неё put in. cream beach towel one. all!
M***a
lovely bag, but маловата for beach
S***t
Quite smaller than I thought but ok
K***a
large roomy and durable super future after 24 days
D***a
заказываю,-like заказала mom, second order to. little хлипкая lining, new stitch directly choose we
M***r
Conforme à mes attentes. Qualité moyenne mais qui convient pour le prix. Effet boho garanti
Y***e
배송 진짜 빨리오고 가방도 너무이쁨 !!
A***a
Ожидала лучшего. Думала будет из мягкой веревки, а тут жёсткое все. Форма не держится, поэтому смотрится не очень. Ну может если выполниться хотябы, будет норм.
A***s
Perfecto. Relación calidad precio muy buena. Recomendable el bolso.
S***O
너무싸고단단하고짜임도좋으네요 배송도10일밖에안걸렸어요
Customer
Nice. Thank you.
Customer
Muy chulo y llegó muy rápido
A***i
It’s gorgeus ! I really love it
G***z
came so fast. bag is very beautiful. very good seller.
G***C
very fast shipping! nice
T***e
same as picture beautiful thank you seller
E***n
beautiful high quality bag.
Č***ť
zipper broken. how does on? very disappointed!
K***r
Happy that this beach bag zips. Most don’t. Big too. Great buy!
B***s
Is A last, It LINING and ZIP, love.
N***a
Just as the picture, nice! super fast
H***n
perfect product fast shipping!
E***R
perfect! love muchisimo!
Customer
very pleased with purse…looks exactly like picture
K***m
excellent thank you
R***r
cute summer bag
Customer
We love it 🙂
Customer
Подкладка слабовата, а так ничего, симпатичная
B***e
Precioso
A***o
très très rapide
J***t
bag exactly as the pic but is much smaller than how it looks on the model in the pic . The model in the pic must be very very small also the bag that was sent is cream not white. still the bag is exactly as z the design shown in the pic, this is the only positive.
T***z
harika bir çanta
A***C
Très joli sac, bien fini
G***s
Super leuke tas
N***a
Очень быстро пришло в МО Качество суууперское! Спасибо продавцу!
U***s
As described, however INCREDIBLY slow shipping. Even long for AliExpress.
R***k
Заказ получил за 39 дней,долго не было подтверждения платежа,собственно доставка- две недели с момента подтверждения.В целом довольны.В указанные сроки уложились.Спасибо.
G***a
Súper rápido. Es tal cual las fotos
Customer
real nice and quick delivery
V***i
Muy buena calidad.
J***n
Too long processing time. Product seems fine
M***o
Perfecta combinacion calidad precio
K***t
superbe sac Merciiiii beaucoup arrivé en 12 jours trop contente
M***z
Tardo un mes en llegar. por el precio está bien
N***r
Very beautiful. 1 month arrived
Customer
Very nice bag. Thank you seller!
T***e
Super ditto photo Thank you seller already 2 orders
O***a
Bag exactly as the picture. Send instant. Voronezh reached in less than 2 weeks.
S***a
I am in love with the bag. Very nice and very good quality. Thank you..
M***a
Fantastic bag!
Customer
Shipment very fast 🙂 and handbag super!
B***r
Excellent in description & product . Thank you
B***y
very well.thank u
C***o
lol ok good
P***e
Ok-expres rychle dodani
K***k
Super fast shipping! Quality is really good. Is so pretty and summer! Recommend!!
C***n
Bags is nice but not for carrying heavy stuffs..
Customer
Beautiful bag. I recommend . I’m vwry satisfied.
L***a
Excellent quality! Fast shipping. I will order more. Thank the store!
K***a
The bag fully corresponds to the picture. The package arrived quickly, about 2 weeks. The store put a gift-bracelet. Thank you, very nice!
C***M
Chulisimo, without more <3 i recommend, maybe order more in other colors for my family.
L***x
Toppie
Е***r
Came quickly! Very stylish!
Customer
Nice purse
C***c
Beautiful
B***e
Super beau
S***s
Color less similar than sr photo
E***o
As in the photo!
A***a
Perfect and fast. 100% recommended
B***a
Looks good. Dark but not as chocolate. I recommend. Good size 🙂
Customer
Perfect good material, good size large you can carry several things