Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
manual measuring 1-2 cm error is a normal range The pictures are of the actual products. But due to the different light and monitor setting. Minor color difference maybe existed. Please understand and thank you very much 
A***a
bag matches the description. прошита good. relatively came quickly, учётом order with 11.11. the picture color slightly brighter out, the actuality.
Customer
wonderful bag. general no claims to quality. stitching, locks, all is excellent mount. wear a week, not going to like as отвалилось and no. only “but”-photo поинтереснее valve расцветка looking, the same like. here but, apparently lucky like to. me досталась such and i quite satisfied it, in general.
E***a
very like. high quality bag!
L***o
very cool. roomy. match description and pictures the seller. quality is excellent, thread no. a little smell, but think выветрится that. satisfied very parcel. shipping about 35 days. общалась not the seller.
O***a
satisfied order. quality is good, smell no, picture color corresponds to seller. 3 came. отслеживался track, общались not the seller.
O***a
came very fast! 12 days!
K***e
happy! thankyou so much
S***a
шла bag 27 days. as stated all online seller. приемлемое quality.
H***n
A little smaller than I expected, but that was my mistake. Excellent quality! Love it!
Customer
cute! as described.
Customer
very fast! cool bag!!!! thank you
E***a
good bag, is qualitative, like material than externally tarpaulin, durable cotton (not shiny is just so it appears in the picture) влезает a4 size not sorry that. although only survive the if lock .. but want not ruin bag. life заявленный came quickly bag
E***a
good. крапинки расстроили too little white. high quality bag and so
G***a
so it looks more pictures… and small belt long enough but
A***a
super! no more words! it’s second!
C***r
very good product. i am nice to buy this. fits all item description. size and good quality. i recommend product and seller.
Customer
beautiful bag excellent quality but slightly smaller than i croyais. free delivery. very satisfied
A***v
elegant mega bag! great quality! fast дошла, track отслеживался. seller thanks) раздумывая do not take. recommend! the
Customer
Thnak you… little bit smaller I expect (not for A4 doc), but very nice!
N***z
Is very nice and high quality nice But free pretty More Shipping arrive evening the q said
Customer
mo delivered and order shipped the same day within three weeks. carefully packed without damage. отслеживался during the shipping. fully compliant with the description material and quality performance. good luck and seller prosperities!
Customer
bag very cool! like me! thank you!
O***h
perfectly
D***a
super bag!!
K***k
excellent quality! thick canvas, buckle leather
M***a
агонь! excellent bag!
Customer
perfect, took for summer, made securely and neat, compact roomy but, very satisfied! no true, and but but worse, to fly выветрится))
D***a
value for money bag simple and elegant! roomy, although looks very compact. seller recommend!
R***o
handbag slightly larger шла siberia to two weeks. seller consorted though i tried order change the same day (as заказала). change the color bags. of course ниточки торчали, critical глине (обрезала). overall and i like to bag! was not to wear more true, how will can not say. снимаю необщительность just star one seller.
Y***a
cool bag! сшита gently, all is excellent!
Y***a
quite fast came bag (about two weeks) no different, material. nowhere thread stick very compact appearance though roomy. stayed very satisfied.
Customer
заказала 04.04, 23.04 has received. fabric is good, dense, nice. neat seams. общалась not the seller.
N***i
elegant bag! thank you!
A***a
grade!!! офигенная bag! almost no smell. even cooler, ожидала than!!! thank you seller!
D***a
полностью оправдала ожидания, спасибо)))
G***a
ожидание оправдано.класс!
E***a
Очень удобная сумка. Карман сзади. Карман спереди. Внутри карман. К качеству никаких претензий. Размер тоже идеальный. И не большая, и не маленькая.
E***o
До МО моя чудо-сумка пришла за 11 дней. Трек-номер отслеживался на протяжении всей доставки. Сумка просто волшебная! Стиль бохо – настоящее украшение. Выглядит оригинально и необычно. В материалах я не сильна, но похоже на холщевую ткань. Заклепки магнитные, прошиты нитками прочно. Швы ровные. Молния внутри (главная), два боковых кармашка для телефона и мелочевки, один карман боковой на противоположной стороне на молнии и один карман на молнии на внешней задней стороне сумки (для ключей). Дно твердое, держит форму. Ремешок толстый плотный, регулируется на любой вкус. Можно и как сумку на плечо, можно и через плечо. Я в полном восторге, это именно то, что я хотела. Сумка полностью соответствует описанию, продавцу большое спасибо, рекомендую!
V***v
Exactly what is shown on the pictures. Beautiful! It’s a gift for my wife, so I hope she’ll like it. Good buying! Full 5 stars for the seller. 😉
D***h
Сумка даже лучше, чем на фото, что очень приятно удивило. Спасибо огромное!
S***a
Сумка хорошая, качественная, но маловата, А4 не войдёт, но довольно вместительная!
Customer
תיק עם רצועת כתף רחבה ועם 3 תאים
E***a
Сумочка прикольная.Пошита хорошо.Продавца рекомендую. Доставка быстрая.
N***e
Купила сумку за 1818. Посылка шла чуть больше трех недель до Сибири. Сумка очень понравилась, выглядит точно как в описании. А4 не войдет, но бутылка воды, книжка, ключи, телефон, немного косметики, салфетки и еще что-нибудь очень полезное вполне поместится. Много удобных кармашков для разных мелочей. Ткань приятная, не маркая, ремешок регулируется и на плечо, и через плечо, как удобно. Я довольна покупкой. Рекомендую товар и продавца.
E***a
Очень хорошее качество.Доставка 2 недели до МО.
O***k
Заказ пришел очень быстро! Сумка хорошего качества, очень понравилась!
A***a
Быстро доставлен! Качество и сумка ооочень понравились!!!! Рекомендую!
Customer
сумка супер! качество отличное, правда кое-где торчало чуть ниток и запах не очень. ремешки кожаные. по размеру да, не большая, но думаю мои судочки с едой на работу поместятся
E***a
Качественная сумка. Все швы качественно прошиты, молнии работают на уровне. Приятное качество и внешний вид.
P***z
I am very pleased with my new bag.
L***n
Bag is perfect! Exactly like photos! Came to Ireland within 3weeks!! Will definitely buy from here again! Thank you
M***a
Bag excellent! Thank you
T***a
Great bag!
V***E
I definitely love this product! It had a delay of 12 days to arrive but I’m very happy about its quality. The color I selected was the light denim but the real color is so much darker, but I like it. I definitely recommend this product
L***l
The product is very good quality, very beautiful. I’m delighted! Delivery is fast. Thanks to the store.
A***i
arrived very fast good quality and exactly like picture
T***a
Bag as in the picture. The fittings are good, the zippers work gently. Everything is fine
Z***n
I liked the bag, quality as on the site, all the seams are neat, the color matches
Customer
Great bag. Amazing quality. The length of the shoulder strap is perfect for me and adjustable. A very well made item. And it came much earlier than expected!
I***i
Good quality, but the photo is brighter color.
O***a
The bag is excellent, the quality is good.
A***h
Excellent thanks
N***n
Lovely bag. Many offices. Quality lining and accessories. 5.
Customer
Bag is ok but not the right colour
C***s
Very comfortable bag to go to class or dressed in espor Thank you for everything
R***a
Super fast. the bag is wonderful, loved it!!!
A***a
nice, but small
E***n
I really liked the bag. Thank you.
Customer
Very nice, the description was accurate, with a little strong smell, but i’m ventilating it.
I***a
Delivery to st. petersburg 3 weeks. I liked the bag. Everything is done neatly. The seams are even. Locks all work. Pockets outside and inside. Leather on the details is natural.
L***a
The bag is cute, sewn qualitatively. The color is pleasant, but not coffee, but cocoa with milk. Only the shoulder strap could be brown, not dark gray. And so very beautiful and comfortable folk ethno bag. Thank you.