1. Before you order the dress,please refer to oursize table carefully,which is defulted by our system. Our size table is defaulted by the US size,please pay your attention to it.
2. For custom made size,the following picture is a measuring guide for your reference.
If you want us to make the dress as your measuremetns, then please leave your measurement information in the order message. Thanks.
a) Bust :_______ cm
b) Waist: _____ cm
c) Hip: _____ cm
d) Arm Girth: _____ cm
e) Shoulder to Waist: _____ cm
f) Waist to Floor with shoe: ______ cm
g) Shoulder to Bust: ______ cm
h) Bicep: ______ cm
i) Shoulder point to Wrist: ______ cm
j) Body Height ( from head to floor with shoe) : ______ cm
k) Your Wedding Date or Event Date:______
1. If you ask us to make the dress as your measurements,then the dress can not be returned;
2. Dress would come out based on the strictly data you provide.Less than 2 cm error is allowed in apparel line.
Slight changed in color is unavoidable, before you place order, please understand this.
A. The wedding dress does not include any accessories such as gloves, wedding veil and the crinoline petticoat ( show on the pictures). Bidding is for the dress only!!!
B. The color will have little difference base on difference pc. so please understanding
C. The dress will above 90% similar, not 100% same, please understanding, thanks
1. When you buy products from foreign countries,sometimes you should clear customs and pay for tax for your item,please kindly note this.
2. And when you place the order,you can tell us your wedding date ( or event date), then we can recommend you some good Express, which can save your tax or pay less tax. For example, United Kingdom, Germany can choose DPD Express, Russia can choose EMS Express, thanks;
3. If you are from Brazil,please tell us your CPF number:_____,because when we send the dress to you, Express ask for your CPF number, thanks;
4. If you are from Russia,then you must leave your FULL NAME, thanks.
Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition – unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
1. Your item is the size you ordered but does not fit
Dresses or clothing that does not fit properly but fit the specifications you ordered cannot be returned or exchanged. As our dresses and clothing is made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible.
2. Color Mismatch
The settings of your computer screen may alter the color of the pictures shown . Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or mis-shipped. However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.
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BUY WITH CONFIDENCE:
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.