Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***o
after a few days you but good price rusty
E***a
in general all exactly as pictured, it is only very thin, but it is not thick like i tailgating! measure before purchase!
M***a
The necklace is super cute! I waited 3 weeks for it to arrive.
A***u
I like it. Shipping was 4weeks.
J***a
clasp broken. very long.
S***s
Igual a imagem, muito bonito e ajustável
M***o
Carino come in foto, purtroppo si rovina subito
C***k
Très chouette. Juste le petit cœur qui se met toujours à l’envers. Mais le cœur a ses raisons…
Customer
Быстрая отправка. За свою цену хорошие качество. Продавца рекомендую.
K***k
Color is too dark
E***a
Immediately turned black
E***a
Выглядит мило. Доставка долгая. 1,5 месяца
E***a
Чокер отличный. Сделан аккуратно, красиво. Косяков нет
M***n
Towar zgodny z opisem
H***a
Милая вещица . Ношу не снимая ))
I***a
Аккуратно выполнено, красиво.
D***v
спасибо пришло
S***s
Precies zoals omschreven staat
R***e
stupendaaaa
S***s
в целом цепочка не плохая за такие деньги, но хлипкая. доставка две недели
N***n
It’s vey cute. The only thing is that the necklace is a more datker silver.
Customer
Красивое. Мне очень нравится.
Customer
me encanto pieza tal como la imagen en buen estado
P***i
bellissimo come foto pacchetto integro arrivato velocemente. leggero e luminoso.
Customer
Sehr schöne Kette 🙂
I***a
Everything was packed in an air envelope, delicate chain, nice
N***a
Beautiful product! A month long and medium more less But arrived in perfect condition
I***a
Not come. Money back.
M***a
It’s beautyful <3
Customer
so cute, but obviously due to the quality it rusted fairly quickly
J***z
Very Cute Like Ah The Image, I Loved It.
A***a
Nice chain
C***r
color changed when worn
K***a
Pretty delicate jewelry. Does not look artificially. Product complies with the description. Pack dotarła earlier than was provided. 🙂
A***s
really cute!
T***i
Amazingly beautiful necklaces, I ordered 2 of them and they came together within 1 month and a half. It took quite too much time to arrive in Italy, but it is worth the waiting.
F***i
Very cute, it is darkened in short time but for the price which goes great…
I***i
Very satisfied with this product, exactly as in the picture
F***s
Is Super nice, arrive on time took 1 month to GDL JALISCO.
L***a
I love these pendants!
M***a
20.06 ordered it to Kazan 11.08
C***o
BEAUTIFUL! I loved it! (arrived in 60 days)
Y***y
Very satisfied, received before the stipulated time.
A***i
Adorable !! I love thank you!
R***i
Very cute, like in the picture. Very cute
X***Q
Carefully packaged goods, like a chain as the photo. Thank you!
H***s
Same as the picture, the quality is average, arrived to Chile in 2 months
Customer
It’s time, in your inbox. Perfectly packaged)
S***t
It is so cute. I really love it.
Y***z
Bonitos
A***a
Excellent)
M***m
Just like on the Picture
T***t
Very cute pendant!❤️
L***c
Losing color
S***a
Great. Delivery about a month to perm
D***a
Thin and cute, two chains, one with beads gold, the second is a little long with a heart. I ordered 5.05, i received 20.06. But i’m afraid the problem is in our mail. Goods satisfied
E***a
The chain of good quality corresponds to the picture, order, will not regret, looks nice on the neck
Customer
The decoration is beautiful. It’s been 2,5 months.
Customer
It took a long time, more than two months, but in general everything is fine.
E***a
Beautiful chain. The heart sometimes turns, but the quality is good. There was a package 2 months in the stavropol territory. I hope quickly does not blacken!!!
L***s
It seemed longer, here i have it as long as possible, with caparena or sweaters with high collars you can’t wear because it adjusts the neck.
M***f
perfect
L***a
Sister liked
Customer
Liked