Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
H***O
According detailed…
M***r
all as the description
J***e
i am very setisfied with all items i get 🙂 they all come well packed and good quality…deffinately will order again from this store 🙂
D***v
very satisfied! i just decoration long lacked. light, comfortable! very beautiful. кэжуэл and in style, no claims. t-shirt even can wear.
R***s
quality a less effective as my first order
Customer
well packed. as described. order made the 30/03 incoming the 18/04. perfect
R***k
decoration irregular summer. пёрышки made very well, many small details. your money worth it.
A***r
Super! Love them! Thanks.
Customer
clip bag small problems, i think be forgotten necklace debut
Customer
really liked. as picture.
M***s
cute, the necklace itself had just delicate do for me (less coarse). but to very happy! thanks
Customer
Nice quality, fast shipping – amazing merchant, I’m in love with customer service also!
Customer
A+++ Seller
C***u
Perfect, thanks a lot, better than expected!
S***a
delivered on time packed well, quality is excellent, looks class! thank you very much, this order’ll seller.
H***e
love these already ordered more
S***a
fast shipping was, but to russia отслеживался no track, the parcel кинули mailbox. all like the picture quality be assured not much, especially large “перышек”, but over the amount is acceptable. the chain придётся top off, tk. it looks and not too short.
K***k
pendant good. true шла very long, shipping by my true продлевал seller request. заказывала february 25, received may 19.
Customer
Cool product!
E***e
sublime ❤❤
A***s
Beautiful necklace! Exactly as described! Very happy with my purchase
H***e
Will order more
N***a
Очень красивоОтличное для фото антураже украшение
H***c
Item is as described and very good
E***n
Snelle levering, prachtige ketting, ik ben er erg blij mee.
P***l
Joli comme l image Envoi 1mois assez long
E***a
Как в описании
P***S
I RECEIVED THE PACKET!!!!!Thank you very much!!! PANTELIDIS KOSTAS !!! very good!!!
T***k
Отличное колье, хорошего качества, доставка быстрая
Customer
Love it heaps. Very trendy and great price.
S***a
пятерочка
T***r
Very pretty I like it
K***r
Beautiful, just like picture.
A***h
Симпатичная вещь, но у меня возникла аллергия через 10-15 минут ношения . Верхняя цепочка под горлышко и попадает на кожу в любом случае, так что пришлось передарить
A***a
Неплохая цепочка, для фотосессии самое то
N***c
same as picture
A***u
I love the necklace so much ! It is so chic and beautiful ! Thank you so much 😀
B***H
Necklace gorgeous Fast delivery (10 days) Very very funny my purchase
B***n
Recommend Very nice.
M***v
Lovely pendant.
N***A
I like everything. Long was on the way, but not lost. Thank you!
A***a
A beautiful necklace, it turned out to be bigger than i expected, but even i like it more.
K***a
Super
O***a
Very nice necklace!
A***r
اعجبتني greatly thank you
S***x
Very nice necklace
K***h
Very beautiful necklace! But delivery 2,5 months before st. petersburg was 🙁
A***s
Nice piece for the price
M***g
good product
A***k
Whole cute necklace for that price…
P***l
He arrived very quickly, in just a month. It’s very nice, just like the picture.
P***p
Lovely necklace Good quality thank you store