Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***l
Very nice, i love it!
K***k
necklace szału doesn’t, but for a few gold can’t anything more expect. the picture in the listing looks more delicate.
Customer
very cute! slightly shiny in reality stronger, than the picture, but it is not bad. not look cheap, stylish, light color metal silver, glittering very nice, day and can wear, and evening. the short chain length 43 cm, the longest 70 cm packed very firmly sturdy look locks, with time until how will know. дошло moscow up to 35 days, not отслеживался track, закончилось but all good. seller recommend thank you!
K***a
Looks pretty the same, worth recommendation.
Customer
very good, best selling here. ordering here regularely!
P***o
cute as pictured
C***s
Thanks <3, Beautiful!
J***h
match chain description, perfectly fit length. немногим шла by more than two months, extended seller but, so all ok. thank you seller!
A***a
pretty long More as photo fast arrive barcelona
J***s
Perfect…thank you
A***m
i love!
K***o
one of the best thing from ar8121-alie! amazing quality!
K***k
Fajny, dostarczone w 4 tygodnie do Polski. / Nice, deliverd to Poland in 4 weeks.
M***a
Just great! Thank you!
A***u
Good quality and generous seller. The seller gifted me with the red bracelet. Thank you very much.:) I strongly recommend this store.!
Customer
it is a pretty necklace, as advertised.
Customer
I always order here. Best quality and very reliable seller. Thanks a lot!
M***c
not as described
S***s
Nice product, chain not quite as fine as I thought it would be….but for the price? Can’t beat it. Seller included a small gift – thank you!
Customer
my favorite shop on aliexpress! thanks for the good work always! i order here very often very much!
A***v
отлично! ещё и подарок положили
S***a
Цепочка отличная,правда оказалась длинен чем на фото
C***d
This product is worth the buy , although it gets a little tangled
O***a
came облезшая places, wear it not turn
G***a
продавец отправил с подарком , спасибо
Customer
Very good seller. Always perfect service. Items always correct, no mistakes. Thanks! I will keep ordering here.
Customer
Длиннее, чем на фото. Металл практически белый. Подвески мелкие
C***y
muy bonito buen largo
M***a
Очень симпатичная подвеска ! Спасибо продавцу.рекомендую.
Customer
Shipping little more than 1 month, necklace nice
E***a
order шёл long треку information general no no.
A***o
I really like this necklace. It is almost the same as the picture. Very nice though.
N***y
The necklace looks okay, I have ordered as an extra present for my friend. Only problem looks a bit “white” not “silver”, I think is better for kids than for adults.
E***k
/
V***n
Look good, but it’s become rusty very quickly
B***a
Для своих денег все прекрасно! Посмотрим как в носке, но больших надежд я не возлагаю! Я довольна
M***a
За такие деньги – такая прелесть! Очень понравилось! Огромное спасибо!
Y***y
соответствует описанию. хорошо.
A***o
Fast delivery, nice necklace
E***a
Они классные
Customer
Snel binnen gekregen top, Thank you!
Customer
Perfect condition and the seller sent a gift
T***a
За свою цену-супер качество.
D***n
Best quality and best seller on aliexpress. i ordere here since years! very good and very fast shipping!
B***e
show eu gostei muito o vendedor tá de parabéns… foi muito rápido no envio e na entrega parabéns mesmo…
Customer
Very best seller on aliexpress. The fastest shipping ever. My favorite shop! thanks friend! i will always order here!
A***a
красиво
Customer
Stunning necklace. Even better than the picture. Very happy with my purchase can’t wait to wear it.
Customer
Fast shipment. Reception under 15jours. Arrived in good condition but not yet tried to see if it would well or not.
S***m
just as described. love it!!!
B***n
it was nice
J***s
Just as described.
J***a
Beautiful. AND came with a treat seller
L***n
It’s longer then the pic but it’s nice! Came earlier than expected and they added an free gift! Red wood heart shaped bracelet
U***h
Really nice necklace, was a bit longer than expected, but I really enjoy it. It also came early and in perfect condition, so I appreciate the tenacity of the store!
M***A
The necklace is very pretty, good quality, a little bit longer than I thought, but I’m very satisfied, I reccomend the item and the store, Thank you!
A***a
Matches the picture
M***L
METAL color very nice product quality and fast arrived
K***V
Cute pendant! Thank you!)
P***s
Shipping very fast, well packed and same as the photo! All very well!
O***a
The chains came for 21 days, the store sent without tracking, although i paid for the delivery. The decoration looks great exactly as in the description.