Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***e
Fast. Beautifull produc!! Also a bit fragile I think so I will be careful with it.
M***l
great
A***s
good item
Customer
Thank you for the little gift!
C***s
VERY SATISFIED
A***d
Good product and fast delivery! Great job
L***i
this beautiful beads gold color. great seller sent this also gift. thanks
F***a
beautiful
K***Y
beautiful lot i love. i recommend
V***a
thank you so much the seller prompt delivery and wonderful, high quality. wonderful necklace looks very ornate, cooler more, than the pictures. i’m very satisfied. + 5 a +++
S***K
Beautiful beaded necklace!! Very elegant and good quality. Fast shipping.
R***s
Love this necklace! What a good deal!
K***a
My wife love it.thank you
E***e
Очень красивые бусы. Качественный бисер. Пришли в течении нескольких недель.
K***s
It Looks just great. I am going to buy others.
L***y
Love this necklace so well made and beautiful I will order another for my sister
Customer
Заказ пришел быстро…Качество отличное…смотрятся красиво…продавцу спасибо за подарочек!!!
L***l
Grazus papuosalas.
Customer
OK!!!
Customer
quality is moderate
L***s
Looks very cool in real life.
N***e
like picture
N***a
Необыкновенно красивое ожерелье
N***z
Good seller and product!!
V***O
Original et élégant. Très contente
L***y
very happy with purchase looks exactly like the picture
E***A
отличное ожерелье ,спасибо, продавца и товар рекомендую 5звёзд
L***n
Very pleased with this order.
S***a
очень понравилось – то,что хотелось! спасибо!
M***a
product very nice
M***i
molto soddisfatto non credevo davvero che fosse cosi’ bello…le mie amiche me lo hanno tanto invidiato ed io ho vivamente consigliato questo venditore..prodotto molto molto gradito
E***a
колье красивое,спасибо!
R***n
отлично
N***a
Все красиво! Выглядят очень прилично!
M***E
Доставка месяц в Сочи. Симпатичные бусы.
E***s
great quality ! thank you Lisa F.
I***a
Спасибо. Очень красиво, аккуратно. А доставка- вообще всего 10 дней!!! Супер! Рекомендую.
V***a
просто. супер. рекомендую пришло быстро. очень аккуратно сделанное украшение.
S***a
Бусы красивые,смотрятся очень достойно.Доставка меньше месяца,продавец общительный.Товар рекомендую.
Customer
Качество не очень. Цепляется, делает затяжки на ткани.
T***t
cool but tiny
E***i
Do it, thanks!
D***m
Gražus, greitas pristatymas
L***a
Delivery three weeks to bashkiria. not tracked. Cool necklace, looks awesome. I did not regret that i bought it.
O***a
I wrote in a month, i’m happy. Thank you!
K***a
Super, thank you, came the parcel for a month
V***h
The order reached saratov for 27 days. The store shipped the goods on the day of payment. I made two orders in one store for two different necklaces. Put both in one package. Well done. Tracked completely, up to the home post office. Packed in a thin package with a pup inside. The necklace itself is additionally packed in a doll and a bag. The product fully corresponds to the description and photos on the site. In fact, even more beautiful. Made qualitatively, well, neatly. For the gift looks great. I did not communicate with the seller. There was no need. Quality characterizes the seller and the store. You can safely work. I recommend…
N***a
Wonderful product! Better than in the photo. Quality is good. Very satisfied! I recommend the store!!!
Customer
Everything is perfect! Corresponds to the description and photo, reliably packed and quickly delivered. My recommendations!
N***a
Twisted
J***o
Very beautiful!
S***a
Liked. Thank you 🙂
V***n
very well made and great length I LOVE it
N***a
The necklace came, in principle i liked it …. Made well, only beads of different size
L***e
joli
E***a
Order 8.03 receipt 25.03 ukrpost beautiful
M***t
Great! I really liked the decoration. The store is attentive and answered all my questions.
E***a
I liked it very much! White with bronze sparks. Good length. Packed were excellent, came to moscow weeks for 3. my thanks to the store and manufacturer! I recommend.
B***e
Bonitos
Customer
I arrive broken but they made the refund
E***a
Very beautiful.
E***a
As in the photo
V***v
Very beautiful necklace, better than expected, better than in the photo, what you need. Good quality, fast delivery, recommend
O***a
Beautiful!!!
K***a
ok
J***F
Very beautiful! thanks.
L***k
Chic necklace, store recommend. sent very quickly, packed perfectly. i will order in another color.
Z***p
beautiful
N***n
Beautiful necklace, i will wear. Fast delivery, i recommend.
G***r
Good beads. A little tail threads stick out, i will fill. Paid for delivery, went for a month. I bought for 200₽ + delivery. In the photo, where they lie on the table, the ruler is 40 cm long.
M***e
Very beautiful. Thanks! 🙂
S***c
so good
S***a
Beautiful quality average
G***a
Pretty as description
A***a
Excellent beads from beads
M***n
Just beautiful in every way!!! Thank you to the store!!!
J***e
Super!!!!!!!!!!
M***a
Usual, delight did not cause
M***m
Joli collier
G***g
Быстро,красиво!
Customer
Very beautiful jewellery
A***a
Everything is fine, it corresponds to the description
J***z
I liked the quality of the necklace. I loved it.
Customer
The necklace is beautiful and original. Quality wants better. I ordered two. The white thread sticks out on the sides. And blue is unmatched. And the quality is good and the color is awesome (dark blue and silver tint). Shipping fast. Packing reliable
Y***
Looks very beautiful and away is very fast delivered within 2 weeks
V***q
Shorter than in the picture. It’s an elegant thing. Im happy
Customer
lovely
T***a
Quality is super! everything corresponds to the photo! Recommend!
M***m
Très joli collier
Customer
Very nice necklace, recommend, fast shipping.
L***e
Gorgeous.