Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
esse drawstring and very gorgeous.
As described! Came in 5 weeks.
choker cool! thank you!
Great necklace. I’m always looking for rare fashion before it becomes trendy and this product will be a trend for hobos and beach lovers.
good seller. super goods
really, but it to be shorter than shown in фотке ((
sent requested white and white…
great items, very fast shipping
cool Cord, looks Good, Is second you buy, the I have brown and home now black
~ uick delivery and cool item. thank you!
it’s like lace fast
quality is excellent, all like the picture the parcel arrived fast, not отслеживалась
all ok. but it is a little shorter than the picture
not lace отслеживался quality consistent. i satisfied.
Looks exactly as the picture. It does not look cheap, the coins are solid. Arrived within 2 weeks to Bulgaria.
Sprawnie i szybko.. Polecam
Все как на фото, колечки очень легкие. До Москвы за 16 дней. Спасибо
good, same as picture, but slow delivery.
Tutto ok! Buona qualità
very good! thank you
Супер изделия. Смотрятся дорого
шло не дольше обычного, около месяца. положили прямо в почтовый ящик, трек не отслеживался. штучка отличная, оригинальная. тесемка из какого-то материала, по ощущению бархатистая. но не кожа. мне понравилось, за эту цену. украшение оригинальное, рекомендую.
Towar zgodny z opisem. Troche dluga przesyłka
very nice necklace, very fast shipping to Poland, i can recommend 🙂
picture precise enough
Was waiting for 3 weeks. The quality is fine. Satisfied.
Пришло быстро. Соответствует фото. Если правильно замотать, то выглядит стильно.
very nice item <3
Extactly as photo. Very good product for the money
К внешнему виду нареканий нет. Все выглядит качественно и красиво. Прослежу будет ли аллергия на материал.
Really cool necklace. Exactly as pictured and described.
Хорошо.Монетки акуратненькие , шнурочек приятный . Все как на картинке.
Интересный шнурок, в качестве аксессуара вполне прилично смотрится. Спасибо продавцу.
Everything OK, just like the photo, good quality. You can also adjust the silver balls to get a different appearance.
it is beautiful but not fit product photo.
заказ не пришел, но деньги добросовестно вернули. продавец ответственный, думаю не его вина, что товар так и не был доставлен
Отлично! Пришли через 1,5 месяца, трек не отслеживается..
Perfect product. Perfect shipping.
the necklace is shorter than the picture.
Very fast delivery and looks nice!
Отличная штучка, смотрится стильно)
Very nice! Will be great to do the layered necklaces look! Thank you! ⭐️⭐️⭐️⭐️⭐️
Quickly got and neatly packed! Nice!
Very well same photo
Beautiful. Thank you very much
Пришло с одной монетой, не совсем то, что на картинке
Very happy everything OK