Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***y
Purfect
Y***g
satisfied very, class design, fast delivery
S***s
неплохая ковточка, looks pretty good, коротковата but it, reverse sleeve and long have zipper side, armpits near ends. not completely clear what material general, the tag no composition, ковточка but pleasant to the body. and unusual original looks
A***a
beautiful Is tal Which photo
N***a
blouse quality size asian size, маломерка. if you are above 160 cm, short will. but, sleeves long. have side lock, stretch fabric, but not strong elastic. like the, satisfied i
Customer
cotton comfortable body, no smell. stick places and thread long sleeves very only. but it is not critical, укорочу, thread обрежу. overall неплохая blouse.
Customer
Nice, colourful shirt
D***t
fashion result CARVING ha be small
T***a
super. маломерит. i flat, 42 size, took. effect is good, but свободнее and strong.-it’s possible that is size 40.
N***a
cute humdinger. влитая as l-ка rus-44. like it, sleeves long that. моментальная shipping! томска 10 days. thank you so much! загружу later.
S***v
длиноваты hoses even standards, коротковата t-shirt and
K***a
i like desse seller… the products are good… good quality & very beautiful, already bought some items and recommend …. the single problem is that it took a little pra arrive but not per blame seller and sim per blame the post office the brazil…. but recommend liked very top…
M***o
Nice quality, size L is for 44-46 russian.
V***c
очень понравилось! не ожидала такого хорошего качества! мой рост 170. 90-72-90 ,руки длинные… все отлично село! на вид хлопок.
O***n
Спасибо за быструю доставку и красивую кофточку. Всё как в описании и на фото. Единственный неприятный момент – вшитая молния сбоку царапает тело. Надеюсь что то с этим придумать.
P***k
Super. Bardzo ładna bluzeczka. Szybka dostawa. Polecam
J***a
Bonjour ,j’ai bien reçu ma commande ,le produit corresponde a la photo ,excellant qualité j’adorais .La livraison rapide ,le vendeur très attentionné en vers les clients j’ai n’ai rien a dire bravo pour les produit .
G***n
The size is very small
T***a
I can not say that i’m delighted, but i will wear it. The quality is acceptable, the fabric is pleasant