Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***h
Set very much, high quality, beautiful, m on 42 size 44 went perfectly, delivery fast, Thank you favorite store!
V***o
Very nice set. the growth of 158 dress to the knee length is very comfortable. the size of the Russian 44-46 fit. dress fabric reminds me of flannel with a bit of synthetics, color and pattern is nice. Dress can be worn separately, it looks nice. cardigan huge sutured. thank you seller, has always been in touch and helped solve the problem.
G***a
excellent quality, fabric comfortable, fit for 46-48. thanks to seller.
S***o
perfect thing. high quality material.
M***i
Absolutely in love with this dress. High quality and really beautiful. The delivery in less than 2 weeks. Totally satisfied with this shop and its products. I will buy again. Thank you
Customer
interesting set. dress size waist inflated. cardigan size bigger with the dress looks pretty good, ушить but it would be better. sleeves roll up to also. колется slightly, wool apparently composed.
E***a
добротно tailored dress, but it моделе effect is better, i will перешивать. size 42 large, looks like i took it have long and his grandmother. перешивать’ll in modern style. shoulder straps-baby good, and is also so and short (ушивать’ll). but fabric’s dress that is very have quality. 1800 on sale покупала, шильдике on artkom worth, believe that is very 1800 buy 2 items for this brand cheap. but requires rework
N***a
As described! My height is 165 cm, chest 88 cm, size M fits me well, length is to the knee. It is very wide in waist and will fit well even pregnant girls. The belt makes it right for others. Fabric is solid but soft. I like it even better than on the promo photos. Dress has no pockets, but the jacket has two.
Customer
I should have picked size S but it’s okay I’m happy with my order…thank you !
Customer
It turned out to be too big for me, I had to go to the tailor’s. Girls, if you have Russian XS or XXS or S, it will be big, especially jacket. When tailored it’s nice, but nothing special as for me. The fabric is soft.
M***h
просторное enough chest dress, village поясочка засчет but good, cloth buttons обтянуты cardigan all match cute)
E***e
артика things always satisfied. interesting things quality ethnic style. the only thing i would not their советовала above 170 cm girls. i always on my height 172 above the waist belt. for some models of this in general, nice even, but when select consider. size 46-48 good sat l.
A***v
just cool, but slightly above
A***a
165 cm height label/88a all. quality super
K***a
все супер спасибо Артка
I***a
Beautiful dress! Dress fabric-cotton. Very high quality sewing. Recommend!!!
E***a
Beautiful dress, good quality fabric
H***a
Nice dress with high quality, I love it.
K***o
The order came in short supply, but the store, easy to contact. I recommend. Corresponds to the photo.
E***a
Bomb! Excellent quality dress. It is so dense and warm, and natural fabric. That’s great. Very nice coloring. On my parameters the size m approached (86-68-98). The only thing on the tag is written height 160, my 168 and waist came out a little too high. But its charm does not cancel. The jacket is thin, but very warm. Even pricked a little like natural wool. I’m happy as an elephant that i bought this product. Shipping and sending fast. Packed all in branded bags artki. i recommend!
O***a
Set, as in the picture. Colors transferred exactly. On the tag size s on the parameters 155/80A on my parameters 84/70/90 height 164 village excellent, slightly loose, only the waist line is overstated, the length of the dress at me on ~ 10-15 above the knee, the blouse is also short, but it looks exactly like on the model. Dress The height of the back to the waist line is ~ 32 cm, the length of the dress on the back is ~ 84 cm. The fabric is like a moderate density flannel. On the exchange-100% cotton. Suit jacket The length of the blouse is ~ 45 cm, the length of the sleeve is ~ 59 cm. The fabric is soft and pleasant to the body. On tag 81,6% acrylic, 18.4% nylon. P. S. Data on the composition of the material with the trigger recognized and translated on the Internet.
Customer
Took only 16 days to arrive at my address in the UK. It’s exactly like the picture and the dress is of a thicker material than you would expect. I ordered a size S and the fit is good – I’m a UK size 6-8, Eur 34-36.