Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
O***a
пуховичок for spring autumn тоненький cool. reality wine color more beautiful насыщеннее and brighter. quality is excellent. заказывала m for 88-65-94 but can be bigger, chest on тесновато thick sweater the turtleneck, it perfectly. шла package long time, 4 weeks. from one week normally артки comes.
Customer
легчайшая куртеха. looks stylish. perfect seams are processed within. маломерит, all i артки jacket size m, tailgating consorted this. sleeve length height 170 good
G***a
size not turned guess shoulder narrowly please in color and
Customer
but all good, coat excellent. bust is вошла)))
S***i
wow very very beautiful , I love it very much , large “L” is the right size I’m 85,70
A***a
маломерит jacket 2 size. usually wear s. og 86 cm, height 172 cm. bought size l. label specified, it is og 88. chest shoulder wide enough when my believe, to have a smaller size doesn’t fit. sleeve коротковаты my height. strange, but the artkom jacket label, this label in folded jacket pocket and the jacket, but under different brand.
A***o
excellent light thin down coat, обошлась купонами with 1050 p. бешено color pink, just grade. all made seller as requested, this color and size is not online, black заказала requested seller this namely if have in stock color and size, changed to. all, sochi 14 day shipping and instant, this record. height 164, bust 82. заказала m and it has short sleeve посвободней to, sport style. thank you so much seller!!!
E***a
jacket is very beautiful, excellent quality, тоненька, light, color more beautiful than the picture seller but, me it small. to be chest size 88 cm, 98 cm of size table. снижаю not evaluation, tk. my fast and choose the dispute lovely and favor. be внимательнее size. обидно, now more i want this jacket (((
V***a
wonderful coat! quality, color, all perfect length. брала, to wear coat all perfect. thank you very much seller!
S***i
Wow I just in love with this cout it’s thin and very warm
M***b
Пришла быстро. Качество хорошее. Насколько теплая, не проверяла еще, но очень тонкая и лёгкая. На 88-66 М подходит, но тесновата в груди и свободна в талии. Выглядит отлично, я довольна)
T***a
Отличная курточка. Доставка быстрая. Рекомендую.
E***a
маломерит. мне размер подошет на 46 хорошо.
S***a
Куртка супер! На рост 170 и размер 44-46 российский села отлично. Только рукава можно было бы на 1-2 см длиннее. Так что если у вас длинные руки брать не стоит.
Customer
Отличный пуховичок. XXL отлично сел на размеры 96-85-104, свободно. Легкий, комфортный, очень тоненький, на теплую погоду.
O***a
заказывала на подарок
Customer
Very light and practical jacket. And the color is just beautiful (better than photos). It has 4 pockets (2 inside and 2 outside) and also comes with a little bag in which (surprisingly) you can fit the entire jacket. But the size is not as presented in description: in size L, the bust is 88, not 98. I usually wear Artka’s clothing in size M and it fits comfortably, but, after reading some other reviews, I ordered this jacket in L and it is close-fitting on bust size 84 cm. I would advise to check the shoulder width before ordering because that seems to be the best indicator if the jacket will fit.
A***a
На ОГ 96 маловато. Тянет. Очень удивлена ( на самой курточке маркировка 98). Качество очень хорошее. Печалька. Доставили быстро
C***a
Очень довольна покупкой! Доставка быстрая! Спасибо!
L***e
Nice quality, fits perfect! Thank you!
Y***v
Потрясающий сочный цвет, в жизни ярче, чем на фото. Куртки маломерят, но в целом очень довольны!
A***Z
Lindo …recomiendo tienda envio puntual
Customer
Любимая Артка,спасибо тебе за прекрасную и качественную курточку! Качество выше всяких похвал!!!
E***a
Качество хорошее. Отправлен заказ был сразу. Но вот подкачала почта России(. Уведомление не было доставлено. Хорошо, что обратно не отправили.
A***v
супер. размер м на ог 83 см сидит отлично
G***r
качественная куртка пришло быстро
S***a
OK. Fabric only, perhaps too glossy, shiny. My 46 posted. Fit XL, крмфортно, not oblipku. Shipping 2,5 weeks to Spare. Siberia.
N***B
I really liked the jacket! The sleeves are short, but it was seen on the model. On the hood is an elastic band, thanks to which it fits well and protects the head from the wind. The color is juicy, saturated. Quality as always at the arch-at the height. On the parameters 100-75-110 and the growth of 175 of the village is excellent even on a warm jacket. Before tula the parcel was a month. Recommend product and store!
Y***a
The jacket is light, very thin, but warm. The size of m approached 82-62-89, the label says 160/84 a. On the growth of more than 165 will be short sleeves. Thank you to the store.
N***Z
I like the jacket very much. Very nice
X***U
Good as always
V***o
Excellent thin jacket, a little small in the shoulders, it is better to take 2 sizes larger. I took the size l with my s and in the shoulders a little pulls.
M***a
Great jacket! I really liked it! Color deep. On my parameters 85/62/85, the height of 159 cm the store advised to order m and was right, the jacket was perfect. The jacket is light, for a warm spring. Comes with a storage bag, which is very convenient for travel. Delivery mega fast! I’m happy with the purchase. Thank you seller!