Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer
Lovely!!!!!
T***a
good
V***d
cheap and very beautiful. looks chic. thank you store. recommend.
G***l
beautiful, wear the turtleneck, until поблек metal
G***D
the necklace is perfect flat single: it slightly rust quickly, but it fits price ..
T***s
I wore it once and I can see that color of chain is changing from golden to copper
K***k
A+++
B***y
Perfect
Customer
Very nice! Dainty and have a good shimmer. Will reorder.
L***z
no Is free figment exact, cos small medal down the picture big sale More what are two same But To las cost is quite good
G***n
Beautiful but faded straight away
B***r
Just as pictured
A***t
lovely like the Photography
G***e
very fast shippment love it
O***h
excellent quality. recommend.
Customer
lovely necklace, arrived on time looks lovely on
G***g
very beautiful! fast shipping!
J***S
hoped me something else, free shipping figment But is ok.
P***n
good) very gentle) thank you)
S***k
wszysrko so as the description
E***a
all ok, put in mailbox
S***a
Love love love it! So happy with the purchase!!!
K***a
went long such as the quality normal.
Customer
very good thanks! i will order again!
A***h
Lovely piece of jewellery! Exactly as pictured and good quality. Very happy purchase!
K***i
as photo all the seller fast shipping recommend!
K***n
Great item 5stars!
Customer
Very pretty necklace. I am so happy. Thank u so much
E***O
Very fast delivery. Compliant product. . I recommend
F***f
Es bonito, tal cual la descripción, me gusto mucho, tardo 2 meses en llegar a México,
Q***e
parfait ! merci
S***a
Цепочка очень понравилась. Пришла очень быстро. Продавец умничка.
M***r
Kette sieht super aus, auch als sie an gekommen ist, leider nur einmal getragen und die Farbe ging ab.
M***k
aşırı gect geliyor halkaları çok küçük geldi ayrıca.
L***i
slishkom prostoi
B***c
The necklace is nice and it fits really well. Thanks seller!
Customer
I like it i wil buy another one to!
T***a
Boyutları kötü
L***o
perfect necklace. love it so much.
O***l
Есть небольшой дефект на одном из кулонов
H***a
Très beau mais noirçi
Customer
bella anche se diventata nera dopo due giorni che l ho indossata..peccato che è diventata cosi
A***n
beautiful necklace. Thank you
K***k
polecam szybka wysylka
I***a
Не плохо, на сезон. Диаметр “медальонов” почти не отличается
Customer
Po raz kolejny super 🙂 Polecam.
S***n
muy bonito
I***a
Только не купайтесь в нем. После воды становиться цвета медной проволоки
C***y
joli mais attention le bijou s’oxyde très vite
A***a
Отличный товар! Как на картинке
Customer
Nice necklace. Arrived within 2 weeks. Seller sent stud earrings as gift. Great customer service. Will order again soon.
G***a
En la foto la medalla inferior se ve que es mas grande.Y en realidad no hay casi diferencia de una a otra.Por lo demás todo bien.
V***S
Preciosa, me encanta 🙂
Customer
exactly the same as picture!
E***m
KARARDI
S***t
looks good as in the picture. although it came pretty late
M***k
Stan idealny jak na zdjęciu.
G***a
oldukça kaliteli duruyor. fotoğrafta görüldüğü gibi. teşekkürler.
O***o
Заказ пришёл быстро
A***c
Necklace is perfect, delivered so fast, good seller, perfect packaging, I am going to buy more from this seller
S***r
Same as picture. 4 weeks to arrive in the UK.
S***z
The gold turns dark immediately
E***n
Ravissant
A***a
chain порванная came, same size kulonchiki and, not, as photo
I***i
Perfect one
T***r
simple and nice
V***e
Доставка быстрая в Орловскую область, красиво смотрится.
A***a
все целое, блестящее. только кружочки-подвески одинакового размера) за это 4 звезды
P***t
I love it!! thank you for everything. it’s same as the photo, highly recommended
Customer
It was not the size on the picture and it caused me redness on my skin.
Customer
Loved the necklace.. very pretty and nice colour.. exactly like in the photo.. i would like to recommend this seller
Customer
The product came in perfect conditions, but after two times that I wore the necklace it turned to another colour and started smelling bad.
E***e
No difference between the first and second round. Not much space between two round
Y***s
Product corresponds to the photo, but posting long 1.5 months in Moscow.
S***a
The chain is damaged
D***a
I recommend.
D***i
In relation to the price nicely
D***a
Very fast
D***a
Nice
H***I
Très joli Colier
J***z
Like to recommend ad
N***s
It’s a beautiful necklace.
Customer
The goods did not come
S***a
The chain is very beautiful
K***a
Delivery about a month. Quality is good, i recommend
V***e
Earrings super beautiful necklace well shiny gold
C***c
Super rapide, produit genius, merci!! you recommande
R***r
Cute looks like in the picture.
I***z
Very nice. Consistent with the description. Recommend
M***a
Unparalleled! The same store has suitable earrings! I’m delighted! Awesome thing! Same shop has really matching earrings! I definitely recommend it!
A***a
I came in a month. Nice and beautiful.
J***l
I loved him
Customer
O.k.
K***a
Thanks
Customer
Ok
A***a
Product is fine thanks
M***c
Very cute! But very long shipping,but I’m satisfied.
A***d
the command arrived just that only one chain is the ordered model and the other one does not …
S***i
The price corresponds to the quality. Coins are very thin and with scratches.
A***a
Ordinary thin chains
M***l
Cute.
D***v
Great! Shipping fast
N***a
With paid delivery 2 weeks to karelia. Normally, on the one hand on one locket the spot is dark, but not so noticed. I will add a tip after how much will darken.
Y***a
5+
R***t
And did not receive the goods
R***r
Great, same as on picture. I am very sattisfied with this product. Thank you store
K***a
The goods never came. Like returned the money
Customer
simple and elegant
N***k
Delivery to moscow more than 2 months.
P***g
great
R***r
Received the parcel quickly, about 3 weeks. Products really liked. Chains are beautiful, qualitatively made. They look even better in life than in the photo. I recommend the store and the products.