Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***e
Всё отлично! Ткань приятная к телу, неприятного запаха нет. Параметры: 88; 66; 92. Платье дошло быстро.
M***m
платье очень красивое, ткань приятная к те,лу сшито очень аккуратно,строчки ровные.Я влюбилась в это платье, всем рекомендую этого продавца. посылка в Беларусь пришла в течение месяца, трек отслеживается. Большое спасибо продавцу, очень осталась довольна заказом
Y***a
Очень красивое платье. Ткань нежная и приятная.
M***a
Спасибо огромное!!! Платье супер, размер соответствует описанию, ткань шикарная все просто отлично! Товар пришел за 10 дней , так что в отпуск еду нарядная!!! Огромное спасибо еще раз продавцу, за быструю доставку и качественный товар!!! Товар и продавца рекомендую!!!
J***m
its just perfect.will surely buy more from this store
O***a
платье супер, ткань приятная, через 9 дней после заказа оно было у меня)
A***e
Perfect! So soft and nice chiffon! I only will make the neck cut much smaller by inserting resin into it. Thank You!
Customer
Получила достаточно быстро. Платье красивое, на худую фигуру. Может, конечно, влезть и на слона, но смотреться будет отвратно. Спасибо, очень понравилось. Одно НО- липнет к телу. Нужен антистатик
R***a
Огромное спасибо продавцу за платье. Качество ткани и пошива отличное.Ткань приятная к телу.Цвет соответствует заявленному.Платье замечательное.Продавец быстро отвечает на вопросы.Спасибо.
Y***o
a little transparent but good product!
U***n
заказ свой получила доставка за месяц ткань очень приятная ,сшито аккуратно платье как на картинке
Customer
Dress like the photo. The growth of 172 floor-length. Good looks.
Customer
Dress come in size funny, gentle, though not natural fabric, but very nice body, thanks to the seller and aliekspressu
Customer
Super! Take A girl, you will not regret. Very expensive and looks nice, the ceremonial events it. Seller definitely recommend. Delivery fast.
M***o
Perfect size
S***a
Jauka kleitiņa!
L***l
The dress corresponds to the description and photo.
P***n
Thank you. The dress is beautiful. Health to you and prosperity to your store!
K***a
The dress is very cool, the picture and reality match. In life it looks even more gentle and beautiful. Below the lining below the knee, does not shine through. With belt and without looks good. The store is sociable, answers all questions, but!!! Be careful. Upon receipt of the notice, the parcel came paid. Most likely, due to the fact that the parcel was long at the customs office, it pumped 25 belarusian rubles for the parcel (this is the customs fee, duty and plus mail to itself a piece caught). I face this for the first time, the dispute did not open, it’s not the fault of the seller. Be vigilant.
O***a
Hello! The order came-20.04-07.05-the track was tracked) fully corresponds to the description and photo!! There are no complaints about quality-sewn in good faith-the dress is gorgeous)) due to the style fills. Thank you very much to the store for the quality goods and responsibility!!! Super!!
D***y
This is a lovely dress! The material is very light and airy, perfect for summer. There’s a lining that reaches halfway between the knees and ankles, doesn’t include the sleeves, which are a bit see-through. Comes with a fairly wide ribbon for a belt; I ordered a separate belt in addition. I’m 5’3″ (161cm), size L is the right length. Arrived in about 3 weeks. Very happy with it!
U***u
The dress is beautiful, light, gentle) in my 42-44 took m. Later i will post a photo)
J***e
The order was made on may 2, and the parcel was received on june 4. The dress is class for a height of 171 cm on the shchikolodku. The fabric is pleasant to the touch. Bottom lining-the dress does not shine through. I climbed even on the 9th month of pregnancy and weigh almost 92 kg. In general, the parcel is very satisfied. I will wear the face further. I did not communicate with the store. Color as in the seller’s photo. I recommend.
M***a
I’m very satisfied
Customer
It came quickly. Only did not really like it, the photo looks better. Quality leaves much to be desired.
S***a
Arrived very quickly. The fabric is soft, pleasant. Fabrics did not regret. Threads do not stick out. Lining is opaque. Everything, as in the picture.
V***m
Thank you! Mom is delighted!! Great, but the main thing is not enough! Mom will drive herself crazy! The dress is very beautiful!!
L***n
Fully correspond to the description! The goods are satisfied. I will order more! Seller thank you very much!!! fully consistent with the description! I am satisfied with the goods. I will order more! Thank you very much!!!
Customer
With the size guessed the dress, really beautiful thanks and the price was nice
A***n
The dress came to me very quickly! I took 4XL on parameters 120/100/120 cm. The village is excellent, free! On the height of 168 cm dress (if under the belt) does not reach the ankle, if without a belt looks not very, it looks like a nightgown (subjective opinion). From the “-” dress Frank synthetics (by the way, the dress has a, in the photo, it did not work out). Fabric is not chiffon! It will be a pity to steam terribly, but for the evening there will be the very thing, and in general, beauty requires victims))) I summarize, by and large the dress is worthy of attention, it looks amazing, its quality is the only “-“. For girls with shapes-the dress is thin, for us it’s very important))
R***a
Very beautiful dress, at its 52-54 ordered 3XL, it would be possible to order 2XL-but under the strap will be good. Thank you very much to the store, the parcel came quickly and there was not only a dress, but also other my orders are all packed wonderful, lucky all
M***r
beautiful dress
I***a
Платье очень хорошо выглядит и сидит. Материал мягкий, приятный. сшито аккуратно. У меня размер 48-50, рост 164. Взяла XXL. Можно было меньше – XL или даже L. Но и этот размер хорошо смотрится. Возможно придется подшить подол – сейчас в пол. Подклад длинный. Спасибо продавцу.
A***r
Awesome