Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bohogipsy.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the product quality is good ..
not like the picture slightly long, basically but also coincides, first провисает link, breadth breadth not in the neck, might just to thick, in general, all the questions posted courteous seller very
more moscow to month. impression of the goods are not very: jewelry cheap this baby girls for teenagers even (this союзпечати киосках lot). all some кривоватое… continuously chain top and железками flips up… wearing shameful, be honest.
very good chain.
заказываю is the first fast shipping as always, top quality, all like the picture
necklace and service, very satisfied like long.
все как на картинке ) очень красивое
very good, thanks. i will order more!
ha llegado roto el enganche, no estoy contenta
На первый взгляд очень интересная вещь В свет ещё не надевала, пытаюсь найти одежду, к которой это колье подойдёт
супер и очень быстро
it is good
Good quality overall, but doesn’t fit like pictured
Товар шел 3 недели, но из них больше недели по Украине, так что доставка от самого поставщика быстрая, рекомендую. Описанию соответствует, единственное, верхняя цепочка длиннее, чем должна быть, они со второй получились почти одинаковые, но вцелом все понравилось.
this price not… (
Милое , стильное колье .
Great.Thank u seller!
Looks a little bit cheap, for this price is ok
much worse than the picture look, alas
execelente muy hermoso el producto
with the second size одинаковая almost chain first, so they neck one перекручиваются (to the neck прилегала dense first to desired
Naszyjnik jest bardo ładny, szkoda że tak długo trzeba czekać na niego..
Doesn’t fit like pictured
Not as pictured, was better when it was 3 separate necklaces
Товар принесли в почтовый ящик. Если честно, не очень. Вроде и ровному украшение, но дешевка. Если убрать стразы и жемчуг, носить в принципе можно
I like it
Good jewelry, fully corresponds to the description. Delivery to Kiev very fast, less than two weeks to local office of Ukrposhta. The seller has answered all questions and was always in touch. Highly recommend!
finishing bottom, found that were broken, after me dei account it was the shape the necklace larger.
arrived broken, but the other one was good
necklace, one with rhinestone once immediately became focus black (including). other instead are belline and finish
Все как в описании. Смотрится красиво! Спасибо!
The necklace is too long and doesn’t fit right.
Compliant to AD, received in 14 days.
Beautiful set. I wore it a little bit differently on the picture but You could wear it like You want. Fast delivery.
It’s really beautiful for the price, especially the longest one. Fully recommend.
Beautiful decoration, everything corresponds to the description
Delivery fast, nothing lost and not damaged, put in the mailbox. Purchase is satisfied
Same as description and image. Fast delivery. Very satisfied
Доставка 2 недели,