Angel Novias Long Bohemian Style Embroidery Lace Mermaid Wedding Dresses 2017 Boho Bridal Gowns Vestidos De Noiva De Luxo 2017
Custome-made measuring instruction:
Please offer us the below sizes customized
height from head to toe=_ cm
Shoulder to floor with shoes=_ cm,
shoulder to shoulder=_ cm
Shoulder to nipple=_ cm,
sleeve length=_ cm
UPS takes 3-5 working days
DHL takes 4-6 working days
TNT takes 4-7 working Days
EMS TAKES 7-15 working days
Fedex takes 4-7 working days
China air mail takes 25-30 working days
Russia- will use EMS or Fedex
Brazil- will use EMS or DHL, buyer from Brazil please offer CPF number
In most cases, buyers don\’t have to pay any import tax. we will write a low value on the package to avoid the custom tax. However, if caused the import tax, it is our buyers\’ responsibility to undertake it. So please check carefully with your local custom tax policy.
We encourage you to check the dress check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing asap without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition – unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Defective, Damaged or Misshipped Items
Defective, damaged or mis-shipped items are eligible for a full refund. When requesting your refund, please be ready to provide Customer Service with photographs clearly showing the problem with the items. If you believe your items were damaged during shipping, Customer Service will need photographs showing the damaged packaging as well as “Proof of Damage” documentation from your delivery carrier in order to process your refund.
Sizing or Fitting Issues
As all of our dresses and clothing is hand-sewn and custom-tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your item will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
Item is not the size you ordered
Should your item size differ from the specifications of your order by more than one inch, we encourage you to find to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
Your item is the size you ordered but does not fit
Dresses that does not fit properly but fit the specifications you ordered cannot be returned or exchanged. As our dresses is made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible
The settings of your computer screen may alter the color of the pictures shown on our store. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or mis-shipped. However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.
Items that cannot be returned or exchanged
1) Contact Customer Service within 3 days (30 days for defective or incorrect items) of receiving your order. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from Customer Service.
2) Once Customer Service has approved your request, please send the item within 5 days and the completed Product Return Form back to us as soon as possible. 3) Once received at our facility, your return will be processed in 5 to 7 business days. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account. Items returned in unacceptable condition will not be processed as refunds and cannot be shipped back to you. Feedback 1.If you have any questions or doubts, please feel free to contact us, We are always happy to serve you the best we can. Welcome to email us, and we will give you a satisfactory answer.
2.If you feel satisfied, please leave us a positive feedback and 5-star DSR.
3.If you are not satisfied with item or service in any circumstances, please contact us before leaving any feedbacks, low DSR scores or taking any actions. Please give us a chance to solve the problems for you.